Terms and Conditions

Delivery Time

• JPG/PDF Ecard will be delivered within 24 working hours.
• Video/GIF and Caricature Ecard/Video eInvites will be delivered within 48 working hours.
• Delivery time may be affected during seasonal rushes.
• Our working hours are from Mon to Sat, 10am to 6:30pm IST.
• Urgent Video/Caricature Invite orders will incur an extra cost of ₹1000.

Terms and Conditions

• Payment must be made in full in advance for ready templates. No refunds will be provided.
• 18% GST will be added to the final cost.
• Only the text and images in the provided samples will be changed.
• The content and details provided by the client will be final and cannot be changed once approved.
• If the client wishes to change the font style/color, background color, there will be an additional cost of ₹499.
• Only the images provided will be added and cannot be changed repeatedly (photo editing services are not offered and cost ₹499 per image).
• No video frames will be moved/added or changed, which may incur an extra cost of ₹499 per slide.
• No additional changes will be made after the HD version is delivered, with additional revisions costing ₹199 for Ecard and ₹499 for video invites per round.
• Image slides can be removed if the client does not wish to include them.
• Music can be changed to the client’s choice (one song only, with the song link to be provided by the client).
• Revisions will only be done once after the first draft, with additional charges for changes after finalization.
• If the client requests a new template prior to receiving a preview from the design team, the design team will make the requested change. However, if the client fails to request a new template before receiving the preview, they will be required to order a new template

 

The final invite will not have a full watermark, but will include the videogiri.com logo on the last slide (removal of the logo costs ₹299).

• The client will receive two sizes for video invites: HD version via Google Drive link and WhatsApp version.
• If multiple versions are needed (e.g. separate versions for the bride/groom), the client must pay 50% of the actual template cost.
• Open files/templates are not shared.
• Printing material is not offered, only the HD pdf file for printing at a nearby press.
• Default design size is 1080×1920 or 1080×2280 pixels, but can be changed if specified before ordering.
• The client’s invite/caricatures may be shared or uploaded to the videogiri.com portfolio after the event, but can be denied or removed upon request.