FAQS videogiri

Frequently Asked Questions (FAQs)

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Ans. You just need to select one of our provided templates. Place the order by making payment. Your Video will be delivered to you with in 1-2 business days.

Ans. The order placement process is very easy you just have to click the “Add Cart” button on the product page and then click on the “Checkout” button. You’ll be presented with the checkout screen next in which you’ll have to provide your contact details so that our team can contact you further.

Or You just need to send selected video Template link on our WhatsApp number +91 87388-00007 and make the payment via online payment gateway or Paytm and send the payment receipt on our email id [email protected] / whatsapp number for confirmation purposes.

Ans. We generally deliver videos within 24-48 hours, but under seasonal constraints it might take 3-4 business days. We can also make urgent deliveries if needed at special request.

Ans.  Following mentioned changes can be done in Video:

  • Audio/ Music can be changed as per your choice
  • Please provide the content carefully also cross check for spelling mistakes as we will add the exact same content provided by you.
  • Only provided images will be added you can’t change the images again & agai
  • Images will be added on the place of Caricatures/Blank Frames.
  • Text Colour can be change if required.
  • No Video Frame will be moved or changed from its original position.

Ans. If you want to add some other frames in given templates then prices may vary depending upon the required changes.

Ans. You have to provide the details like Bride Name, Groom name, Parents name, Events, Event Date, Time, Wedding Date, Wedding venue etc. Pictures of bride and groom.

Ans. We will deliver you the HD version of Video. Which you can play on any device be it a mobile handset, tablet or desktop PC.

Ans: For video invites, the provided templates you see is a preview of your own invitation. The product that you will receive will look the same but include your personal details. 

Ans. When you received our mail, there is a google drive link, just click on this link and download your Invitation Video. You can share this directly on whatsapp.

Ans. You have to pay 100% in advance. But If you can’t pay whole amount then you can make 50% payment in advance,  just video will have our watermark and once you make the full payment then it will get removed. But this may cause 1 day delay in your Video delivery. If you pay before then video will not have any watermark.

Ans. You can pay via Paypal, CCAvenue, Paytm, Instamojo, NEFT.

Note-if you are paying via Paypal then you have to pay 5$ USD Extra as Paypal fee.

Ans. You can suggest your changes after getting 1st video draft. 1 time revision will be free of cost. HD (Final) video will be delivered with suggested changes along with downloadable links.

Ans. We send the final video only after your confirmation that there are no more changes. Yet if you happen to have any changes after the final video, there will be 1 revision charged @ 500 INR

Our Signature “Animated by VideoGiri.com” that used to appear at the end of the videos, now in the last 5 seconds of the video, our name and logo will appear. Check out the screenshot below to understand how this would actually look.

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