Frequently Asked Questions (FAQs)

We will require 24 working hours to get the invite ready for you. Rest, the timeline will depend on the amount of customization you need and the project’s urgency. If you want the exact delivery timeline, contact us today!

Like for Weeding Invitation, You have to provide the details like Bride Name, Groom name, Parents name, Events, Event Date, Time, Wedding Date, Wedding venue etc. Pictures of bride and groom.

Following mentioned changes can be done:

• Audio/ Music can be changed as per your choice
• Please provide the content carefully also cross check for spelling mistakes as we will add the exact same content provided by you.
• Only provided images will be added you can’t change the images again & agai
• Images will be added on the place of Caricatures/Blank Frames.
• Text Colour can be change if required.
• No Video Frame will be moved or changed from its original position.

For video invites, the provided templates you see is a preview of your own invitation. The product that you will receive will look the same but include your personal details.

You will receive the video invite in MP4 format with a resolution of either 1920×1080 or 2280X1080. The ecard will be provided in JPEG and PDF format with the same resolution options.

You have to pay 100% in advance. But If you can’t pay whole amount then you can make 50% payment in advance,  just video will have our watermark and once you make the full payment then it will get removed. But this may cause 1 day delay in your Video delivery. If you pay before then video will not have any watermark.

We offer plenty of payment options to make it as seamless and hassle-free as possible. You can choose to pay through Credit Card, Debit Card, Net Banking, UPI, or other wallets.

Note-if you are paying via Paypal then you have to pay 4% USD Extra as Paypal fee.

You will receive a draft of the video initially. You can review it and suggest changes that you might need in your invite. After you have made a confirmation, we will deliver the final invite.

Final HD invite will be sent only after your confirmation that there are no further changes. However, if you require changes after the final invite, a revision charge of 500 INR will be applied for one revision.

When you received our mail, there is a google drive link, just click on this link and download your Invitation in your phone gallery. You can send this directly on whatsapp.

Our Branding “Designed by VideoGiri” that used to appear at the end of the videos, now in the last 5 seconds of the video, our name and logo will appear.